Why Choose Us?
- We provide same day appointment
- Written estimate with price breakdown before any work is done
- Multiple discounts for first as well as loyal customers
- Unconditional One-Year Parts Warranty
- Using only genuine factory produced parts
- State licensed and insured
Warranty and Service Integrity:
- We repair your appliances using only genuine factory produced parts.
- We carry the large inventory of parts to provide fast and same day service.
- We warrant all repairs made with an unconditional One-Year Parts Warranty.
- We respect your property and make every effort to safeguard it during our service call. All of our field technicians use protective coverings and carry cleaning materials to ensure a clean and neat conclusion to every service experience.
Licensed & Insured:
We are required to maintain a state license and liability insurance to protect our clients and customers from being taken advantage of by unlicensed and uninsured or unethical business practices.
All our technicians are EPA (Environmental Protection Agency) certified.
Education:
Our technicians undergo a three-month training program where they work side by side with an experienced technician. This take place both out on the road with customers as well as in a shop setting, work one on one with a supervisor.
Due to the fast growing and technological advances in the Appliance Repair and HVAC industry, all of the Kit Appliance Repair employees attend weekly classes to help give us the upper hand in the field. We are always looking for ways to improve our knowledge and staying on top of the technological advances in the field.
Vision and Statement
We will be recognized as the most professional team of Appliance Repair and HVAC products and services while providing reliable service and installation. We will also lead the way toward more efficient and effective methods and procedures.
Kit Appliance Repair is a company that will…
- Provide 100% customer satisfaction
- Be open and honest
- Work together as a team
- Change for the better of ourselves, customers, and industry
- Always think of new ways to promote growth and better serve our clientele
our clients
Feedback
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Our oven broke the week before Thanksgiving; we called the manufacturer's recommended service place, but they were unavailable until December. We called up Kit, and David arrived the next day. He diagnosed the part that needed replacing, and said he could get a replacement in a couple weeks. We said that would leave us without a working replacement for Thanksgiving, so he called the warehouse, got them to overnight the part, and showed up the next day to fix the oven. Great service! 
Hasty G.
11/26/2021 I was getting desperate sending messages in need of an air con repair person. Kit appliance was quick to respond and showed up the in the window of time appointed. I was at work and asked them to give me a 30 min call before they would be there to narrow down the time. Sam came in and fixed the immediate problem and suggested I get a new hvac since it's really old. We'll have to save some money before we change it but I'll definitely call Kit Appliance to do it!
+1 Star - Great customer Service
+1 Star - Honest
+1 Star - Reasonable pricing
+1 Star - Prompt reply to messaging
+1 Star - On time
+1 Star - Heads up call
= 6 Stars but unfortunately there's only 5 Stars to give. 
Juju L.
7/02/2018 - Update - Bought the compressor and asked Kit to install it. There were prompt. Very good experience overall. Rajesh W.
7/13/2018 Sam is very professional and experience. He figured out the problem instantly. Highly recommended. He has our burner fixed very happy with his work Tony C.
8/24/2018 - Whoa! We had an appointment mixup but one of the owners stepped up and showed up in the evening & was very professional,knowledgeable & courteous he spent about two hours assessing the problem doing needed maintenance ordered parts & came back within the week & finished the project as promised. Highly recommend them
Jeff W.
1/11/2019
the lights in my Thermador hood were not working and I was having a hard time finding someone to repair them.. found them at thermadorbayarea.com searching Thermador repairs.
Tech arrived on time, diagnosed and fixed the problem in one visit. Even had the needed parts on hand! (I had told them the problem and model number).
Charged less for the parts than I could buy them online, and billed me for one hour labor, although I think he went a bit over, so pricing was fair.
This review would be 5 stars, except the tech made the repairs without advising me of the cost beforehand. I would have authorized them, but should have the option of just paying the diagnosis and deciding to replace the hood with a new one.
I would use them again. Dennis W.
6/01/2022 -
My stove fan quit working. I called Kit Appliance Repair and explicitly requested the technician to only come out diagnose the problem, and not repair it. The technician proceeded to repair it, without my authorization.
When booking a tech to come out, I was only informed about a $65 fee to come out. They neglected to inform me over the phone that their hourly rate is $185. It would have been nice to know this before hand, before I got a huge bill thrown on me at the end.
The technician came out for exactly 2 hours and 24 minutes, but they decided to charge me for 3 hours. This is apparently their "policy." Basically, if they are at your home for 2 hours and 1 minute, they'll charge you for the additional hour.
I will never be using this company ever again. 
Hayden W.
2/26/2021 These guys were excellent. Came when they said they would, repaired the cooktop and were terrific! I would highly recommend them. Amy C.
9/03/2018